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Knowledge Base

Frequently Asked Questions

Answers to common questions about Football Compass.

01

What welcome bonus does Football Compass offer for new customers and what are the wagering requirements?

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Football Compass matches your first deposit up to $100 with a 100% welcome bonus. The bonus funds must be turned over 30 times on sports markets with odds of at least -200 before a withdrawal is allowed, and you have 14 days to meet the rollover.

02

Is Football Compass licensed and regulated, and which authority oversees it?

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Yes. Football Compass operates under a gaming licence issued by the Curacao eGaming Authority, which enforces anti-money-laundering and player-protection standards. The licence number is displayed in the footer of the site, and the operator undergoes regular independent audits of its games and financial transactions.

03

What types of bets can I place on 2026 World Cup matches, and how do markets like Asian handicap work?

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Football Compass offers standard win/draw/lose markets, over/under goals, both teams to score, correct score, and a full range of Asian handicap lines. Asian handicaps give one team a half-goal or quarter-goal advantage or disadvantage to eliminate the draw outcome and provide more balanced odds, with payouts calculated the same as a regular bet once the adjusted result is determined.

04

Does Football Compass charge any fees for deposits or withdrawals, and what are the processing times?

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Deposits are free for all payment methods; credit cards, e-wallets (Skrill, Neteller), and crypto (BTC, ETH, USDT) are instant. Withdrawals to e-wallets are processed within 24 hours, while bank transfers and card payouts take 3-5 business days; no withdrawal fees are charged unless the method requires a currency conversion.

05

How does Football Compass verify my identity, and why is the KYC process required before I can withdraw funds?

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After registration you will be asked to upload a government-issued ID, a proof of address, and optionally a copy of your payment method. The KYC check protects against fraud, underage gambling, and money-laundering, and it must be completed before any withdrawal is approved; the process normally takes under 24 hours.

06

What should I do if I think I have a gambling problem, and what responsible gambling tools does Football Compass provide?

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If you feel your gambling is getting out of control, you can set deposit, loss, or stake limits directly in your account settings, self-exclude for a temporary period, or permanently close the account. Football Compass also provides direct links to third-party support organisations such as GamCare and BeGambleAware, and you can contact our support team 24/7 for assistance.